| Dale Carnegie Training® is dedicated to serving the business community worldwide. For nearly a century, we've focused on helping people sharpen their skills and improve their performance. From the very start, we have emphasized practical principles and processes. |
| While we've changed with the times-creating new courses for new business conditions-Dale Carnegie Training® has stayed true to its core principles. Our track record proves this strategy works as we continue to excel at helping companies improve their performance by maximizing the growth of their people. |
| Today, Dale Carnegie Training® has over 6 million graduates in thousands of companies around the world. |
| Improving Performance |
| At the heart of Dale Carnegie Training® is our mission to improve the performance of business by developing the innate abilities of employees. This mission is driven by our belief that people-the human asset-are the most powerful source of competitive advantage. |
| To maximize this advantage, Dale Carnegie Training® designs and delivers training programs that capitalize on behavior-based solutions-real solutions that work in the real world. Each curriculum is developed to give people the attitued, knowledge, skills, and practice they need to add value to the business. Better still, we help make the corporate vision a resounding success. |
| Dale Carnegie Training ® is built around a proprietary four-phase continuous improvement process. It is practical; it is solutions-focused; it integrates today's key strategic issues: |
| What sets our approach apart is how we connect proven solutions with real-world challenges to produce improved results. |
| Presenting Corporate Solutions and Individual Solutions |
| Dale Carnegie Training® offers companies a range of training solutions to help employees master the strategic skills demanded in today's competitive business environment. |
| To make sure our training generates the maximum benefit possible, Dale Carnegie Training® offers its programs and services to two distinct audiences: |
| Corporate Solutions |
| Corporations around the world partner with Dale Carnegie Training® to formulate training programs that keep pace with the accelerating demands on today's workforce. A time-tested approach, Corporate Solutions gives us the flexibility to collaborate with firms to shape training that will address specific learning priorities. It is a multi-step process of diagnosis and design emphasizing behavior-based solutions, practical applications, and measurable results. Focusing on strategic issues employees face every day, the training requires participants to apply what they're learning to real-world business situations. Most important, we never lose sight of a client company's current business strategy and long-range corporate vision. |
| Individual Solutions |
| Individuals can choose from a range of open-enrollment programs offered by Dale Carnegie Training®. These Individual Solutions include such courses as The Dale Carnegie Course®, Sales Advantage, and Leadership Training for Managers. Individual Solutions give participants the chance to master critical business skills. At the same time, people gain cross-training advantages as they interact with employees from other functions, companies, and industries. Participants take away new knowledge and tools, plus the insights gained from sharing workplace experiences. |
| Satisfying Our Customers |
| In an ongoing global survey on customer satisfaction, 96 percent of Dale Carnegie Training® graduates express satisfaction with the training they receive. That's 20 points higher than the average score earned by other major training organizations in similar surveys! |
| The survey is conducted globally by Motorola University, the training division of Motorola, Inc. The report on Dale Carnegie Training® is based on a poll distributed to over 170,000 of our graduates at the end of their training. Graduates evaluated the quality of numerous training elements, including the relevancy of course materials to business, the effectiveness of the instructors, and the practical value of the learning process. |
| Dale Carnegie Training® constantly monitors the satisfaction of our graduates. This way, we can anticipate new customer expectations. . . and adapt our training programs to the fast-changing requirements of business organizations worldwide. |
| A Snapshot of Who We Are. . . |
| The only performance-based training company with offices worldwide |
| More than 6 million graduates with over 2,700 carefully selected professional instructors in more than 70 countries |
| Programs in 20 languages |
| Implemented training in over 400 of the Fortune 500 corporations |
